Service Contract

As the old cliché goes, prevention is better than cure and its exactly the same with regards
to maintenance on your solar systems.

MAXIMISE THE LIFESPAN OF YOUR SOLAR SYSTEM

What does it include? 

  • 24 Hour technical support. Our technical support team will assist you over the phone.
  • We will assist you in adjusting your settings to get optimal usage.
  • Replace all faulty NuPower Components. This includes, System Controller. Valves, Geyser Elements,
  • Batteries, Chargers & PV Panels used for pumped systems and 12V & 230V Pumps.
  • Once we are on site, we could do a full system check for you? Cleaning the unit
    will optimise its performance.
  • Callout fees start from R650 excluding components.
  • Can you afford 150/unit?
  • Our debit order system insures ease of payment and runs for 12 months. THIS MEANS LESS ADMINISTRATION. No more recurring invoices and payments to process.
  • Do you want to maximise the lifespan of your system?
STEP 1: 
An email gets sent to info@nupower.co.za with the nature of the incident and the unit number that is affected.
STEP 2: 
Our technical support agents will log an incident onto our system. The Technical Support Manager will then schedule a team to tend your case as soon as possible.
STEP 3: 
Take a hot shower. No invoices. No fuss. No worries. Just hot water. Peace of mind knowing that we have you covered. Leave it to the experts.
Peace of mind for all your tenants is the most important thing. No need to wait for two or three units with faulty parts. No need to worry about callout fees.

You have one point of contact. WE do everything and have a dedicated callout team to tend to your needs. 

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